In accordance with Texas law (HB 4224), clients may request access to their health records by contacting our office directly. Submit a written request directly to Olive Branch Psychological Services PLLC and include your full name, date of birth, contact information, and specify the records requested. Requests may be subject to identity verification. Requests are processed in accordance with applicable state and federal laws.

If records are requested on behalf of another individual, documentation verifying legal authority is required.

If you would like to contact the Texas Behavioral Health Executive Council (BHEC), which oversees behavioral health licensing boards in Texas, you may do so using the information below. This entity investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and school psychologists.

Texas Behavioral Health Executive Council

Main Line (512) 305-7700

Contact Us – Texas Behavioral Health Executive Council

The Council can provide information about licensure, regulations, and the complaint process.

If you believe your rights have been violated or you wish to file a consumer complaint, you may contact the Office of the Texas Attorney General’s Consumer Protection Division.

You can file a complaint online at: File a Consumer Complaint | Office of the Attorney General

This process is independent of the practice and allows consumers to raise concerns related to services provided in Texas.

These disclosures are provided in accordance with Texas House Bill 4224 and Texas health and Safety code 181.105.